Intercultural management

Management, and especially intercultural management, is becoming a real issue in society and at the heart of the company. We'll start by defining what intercultural management is, where it comes from and why it's important for business. We'll teach you how to manage a team, and in particular, an intercultural team.

What will I learn?
  • Intercultural management
  • Types of intercultural management
  • Conflict management in a cross-cultural environment
  • The challenges of intercultural communication
  • The keys to intercultural management

Description
Unit 1: Definitions and benefits
  • What is intercultural management? 
  • Where does intercultural management come from?
  • The role of intercultural management in a company
  • Keys to defining intercultural management: Why is interculturality important?
  • How do you manage an intercultural team?

Unit 2: The major cultural typologies
  • The founder of intercultural management
  • Key developments in intercultural management
  • What are the easiest international working environments? And the most complex situations?

Unit 3: Communication in a multicultural context

  • The general rules
  • What is intercultural communication?
  • The challenges of intercultural communication
  • The different types of intercultural communication

Unit 4: Working in a multicultural team
  • The role of the manager
  • The arrival of multicultural teams
  • Managing conflict in a multicultural team
  • Types of conflicts
Resources:
  • Videos
  • Progress dashboard
  • Platform for expert correction
  • Personalized appointments with an expert on request
  • A coach for personalized follow-up

  • Evaluation methods:
  • Exercises & continuous assessment
  • Tester gratuitement