General conditions of sale and use


Between the company SCHOOL ONLINE UNIVERSITY, with registered office at 14 rue Dieu, 75010 Paris, with a share capital of 10 000 euros, registered in the RCS of Paris under number 832 231 146,
Tel: (+33)01 44 52 16 76 and e-mail:,

hereinafter referred to as the "Seller" or the "Company", on the one hand;


The natural or legal person who purchases and uses the products or services of the Company,

Hereinafter, the "Customer", on the other hand;

The company SCHOOL ONLINE UNIVERSITY and the Customer, hereinafter collectively referred to as "the parties".



The Seller is a publisher and distributor of digital products and training services for consumers and businesses, marketed through its website,

A list and description of the products and services offered by the company can be found on the aforementioned site.


The General Conditions of Sale and Use (GCS/GCU) determine the rights and obligations of the parties within the framework of the online sale of e-learning products and services offered by the Seller, as well as the conditions of access and use by the Customer of these products and services.


The present GCS/GCU apply to all sales and uses of products and services made through the company's website.

The Seller reserves the right to modify the present GCS/GCU at any time by publishing a new version on its website.

The applicable GCS/GTC will then be those in force on the date of payment (or of the first payment in the case of multiple payments) of the order. These GCS/GCU can be consulted on the company's website at the following address:

The Customer declares that he/she has read these General Conditions of Sale and Use in their entirety and accepts them without restriction or reservation. No special conditions may, unless formally accepted in writing by SCHOOL ONLINE UNIVERSITY, prevail over the present.

The Client acknowledges that he/she has benefited from the advice and information necessary to make the offer suitable to his/her needs.

The Client declares that he/she has the legal capacity to contract the service(s) mentioned above according to the legislation of his/her country or that he/she validly represents the natural or legal person who wishes to contract such service(s). Unless proven otherwise, the information recorded by the Company constitutes proof of all transactions. 



The products and services presented for sale and use on the website consist of e-learning training modules in video format completed with questions, class material and personalized student follow-up, and each of them is the subject of a description mentioning its main features, namely:

- The title of the training
- The recommendation of the connection time required to complete the training course
- The different training tools used
- The accompanying documents for each module
- The price of the module
- The possibility of obtaining a pre- and post-training evaluation
- The optional participation in the workshops included in the different training modules
- One or more free "trial" modules made available to the Customer
Follow-up and support for the trainee

The parties agree that the illustrations, videos and photographs of the products and services offered for sale have no contractual value.


Except for specific provisions expressly accepted by SCHOOL ONLINE UNIVERSITY, the rights of use of the products and services of the site of SCHOOL ONLINE UNIVERSITY are granted for a period of 12 months from the opening of the access codes to the service of the site of SCHOOL ONLINE UNIVERSITY. 


It is issued under the following conditions:

- Completion of the online training service
Qualification higher or equal to an average of 5/10, as a result of continuous checks (self-corrected exercises and assignments to be handed in)

The certificate, which certifies the validation of the e-learning training completed, is issued by SCHOOL ONLINE UNIVERSITY through the 360 Learning platform which hosts the various SCHOOL ONLINE UNIVERSITY training courses.


The products and services available on the site comply with the legislation in force in the country or countries of both parties, with the requirements in force concerning the safety and health of persons, the fairness of commercial transactions and consumer protection at the time of their placing on the market.


The prices of the e-learning products and services offered through the website are indicated in Euros, VAT included, and are precisely determined on the pages where the products and services are described.

The company reserves the right to modify its prices at any time in the future. The telecommunication costs necessary to access the Company's website are to be borne by the Customer.

The Customer may pay by credit card. Cards issued by banks domiciled outside France must be international bank cards (Mastercard or Visa).

Secure online payment by credit card is made by the Seller's payment service provider. The information transmitted is encrypted according to the established rules. Once the payment is initiated by the Customer, the transaction is completed immediately after verification of the information given by the Customer.

By communicating his bank details during the sale, the Customer authorizes the Seller to debit his card for the amount relative to the price indicated.

The Customer confirms that he/she is the legal holder of the card to be charged and that he/she is legally authorized to use it. In case of error or impossibility to charge the card, the sale will be immediately cancelled, and the order will be cancelled.



Without prejudice to the completion of specific steps for each product and service offered by the Seller, we describe below the steps necessary for the completion of the order:

- Information on the essential characteristics of the products and services offered.

- Selection of the product or service and, if applicable, of the available options.

- Creation of an account by the Client, with indication of his personal data. The Client must be a natural or legal person. Accounts created by robots or automatic methods are strictly prohibited. The Customer must provide his full identity, a valid email address and all mandatory information required to create an online account.

- Acceptance of the present General Conditions of Sale and Use.

-  Acceptance of the legal mentions and of the security and privacy notices of the website.

- Acceptance and electronic signature of the training contract.

- Verification of the elements of the order and, if necessary, correction of errors.

- Follow-up of payment instructions, and payment for the products and services.

Delivery of the products and services.

The Customer will then receive by e-mail confirmation of the payment of the order, as well as an acknowledgement of receipt of the order, confirming it and giving access to the training.

In order to correctly complete the order, and in accordance with article 1366 of the Civil Code, the Customer undertakes to provide truthful identification data.

The Seller reserves the right to refuse the order, for example for any abnormal request, made in bad faith, or for any legitimate reason.

Any training initiated must be paid for in full. The Company reserves the right to cancel any order from a Customer with whom there is a dispute regarding payment for a previous order.


Any modification to an order after its confirmation is subject to acceptance by the Seller. The distance learning website reserves the right to make changes to the product or service ordered due to technical developments.  


In accordance with article L. 221-28 of the French Consumer Code, the right of withdrawal cannot be exercised for the supply of audio or video recordings, or software, once they have been unsealed by the consumer after delivery. Thus, the Customer agrees to waive his right of withdrawal for digital content supplied on an intangible medium whose execution has begun after his agreement, even if the payment of the products and services is extended in time.


The services are made available to the Customer by means of the creation by the Customer of a username and a password that will allow him/her to access his/her personal space on the platform. It is effective from the validation of the payment and for a limited period stipulated during the order. 


The password and username, delivered electronically to the Customer, allow him/her to identify him/herself and to connect to the payment part of the website. The password and username are sensitive, strictly personal and confidential information, given under the sole responsibility of the Customer.

Therefore, they cannot be transferred, resold or shared.

Any connection or transaction made with these identification elements is considered to be made by the Customer. The Customer guarantees this item to the Company and shall be responsible for any fraudulent or abusive use of the access keys.

The Client must inform the center without delay of the loss or theft of the access keys.
In the event of non-compliance with this article or the sharing of passwords, the Company reserves the right to suspend the service, without compensation, notice or prior information.    


The Customer connecting to the site declares to know and accept the characteristics and limits of the Internet.

The Customer acknowledges in particular:

- That he/she is solely responsible for the use made of the site.
- That the communication of his identification elements is done under his own responsibility.
- That he is aware of the nature of the Internet (technical performance, response time for consultation or advice).
- That he/she is responsible for ensuring that the technical characteristics of his/her work tool allow him/her to access the site correctly.
That the user is responsible for taking appropriate measures to protect and safeguard their own data and programs.

Consequently, SCHOOL ONLINE UNIVERSITY can not be held liable for direct or indirect damage resulting from the use of the site.


Access to the site of the company SCHOOL ONLINE UNIVERSITY is permanent, except in case of force majeure, maintenance interventions or any other event beyond the control of SCHOOL ONLINE UNIVERSITY.

The impossibility of using the product or service purchased for any reason whatsoever, in particular due to incompatibility with equipment already in the Customer's possession, shall in no case give rise to compensation or cancellation of the purchase by SCHOOL ONLINE UNIVERSITY.

In case of difficulty in accessing the website, technical assistance is available by email at the following address: from Monday to Friday, from 9:30 am to 6:00 pm.

By accessing and accepting the General Conditions of Sale and Use, the user accepts and electronically signs the training contract that will be made available to him/her in his/her personal space


The Customer declares and guarantees that he/she is the owner or has the necessary rights to the content he/she publishes on the website, in the "forums" available to him/her, as well as through the messaging system of his/her personal space on the SCHOOL ONLINE UNIVERSITY website.

It is forbidden for the Customer to download, send, transmit or disseminate on the website:

- Content that may violate the dignity of a person
- Content of a libelous or defamatory nature
- Content of a pornographic or pedophilic nature
- Glorification of crimes against humanity
- Incitement to commit crimes or misdemeanors
- Incitement to racial hatred or discrimination
- Infringing the privacy and/or image rights of any person
- Infringing the intellectual property rights or related rights of a third party
- Infringing the rights of the producers of databases
- Misleading or comparative advertising
- Advertising tobacco, alcohol or medicines
- Containing a virus or any other program that may damage, destroy or alter the systems, programs, computer files or data, etc. of SCHOOL ONLINE UNIVERSITY or its Clients
Content of an unlawful nature

This prohibition also applies to content to which hypertext links provided by one of the Clients of the site give access.

The Customer agrees to indemnify SCHOOL ONLINE UNIVERSITY in case of action by a third party against SCHOOL ONLINE UNIVERSITY in connection with the content provided, since this action would have as its cause, basis or origin the content published by the Customer.



The parties acknowledge that, despite the many security standards implemented by SCHOOL ONLINE UNIVERSITY:

- Data transmitted over the Internet transits through independent electronic communication networks with different characteristics and capacities and which are sometimes overloaded.
- The Internet is an open network and, consequently, the information transmitted by this means is not protected against the risks of diversion, fraudulent, malicious or unauthorized intrusion into the Customer's information system, hacking, unauthorized extraction or alteration of data, programs and system files, or contamination by computer viruses.
- It is the Customer's responsibility to take all necessary measures to protect its information system and data against contamination by viruses and unauthorized intrusion by third parties.

Consequently, the Customer uses access to the website at his own risk. Furthermore, the Customer undertakes not to modify, reproduce or hack the website and the training courses published and/or not to modify or create another website in order to mislead potential customers into believing that this website is associated with the SCHOOL ONLINE UNIVERSITY website.

Finally, the Customer agrees not to reproduce, duplicate, copy, sell, resell or exploit all or part of the site (including its conditions of access and use).


SCHOOL ONLINE UNIVERSITY undertakes to make every effort to allow access to the e-learning courses every day of the week at any time, for the duration of the rights of use of the module(s), except in the case of a possible breakdown or technical constraints linked to the specificities of the Internet or the computer network.

The Customer agrees to report within 24 hours of the detection of a technical malfunction.

SCHOOL ONLINE UNIVERSITY will make every effort to ensure that the e-learning platform operates reliably and continuously. However, the Customer acknowledges that no one can guarantee the perfect functioning of the Internet network.

In case of interruption of the service by SCHOOL ONLINE UNIVERSITY due to corrective maintenance, the Company will make every effort to remedy the failure within a maximum period of 48 working hours. After this period, SCHOOL ONLINE UNIVERSITY will extend access to the module(s) for the benefit of customers for a period corresponding to the period of unavailability.  

In case of evolutionary maintenance of its e-learning platform, SCHOOL ONLINE UNIVERSITY may also temporarily interrupt access. In this case, it will try to limit the time of interruption of the service and will endeavor to inform the Customer in advance. The latter undertakes not to claim any compensation or damage to SCHOOL ONLINE UNIVERSITY. SCHOOL ONLINE UNIVERSITY will extend access to the module(s) for the benefit of the Customer for a period corresponding to the period of unavailability.



SCHOOL ONLINE UNIVERSITY undertakes to make every effort to ensure continuous access to the site. However, in order to ensure the technical maintenance of the site, access may be interrupted from time to time.

SCHOOL ONLINE UNIVERSITY declines all responsibility in the event of any damage that may result from the unavailability of the site or a problem connecting to it.

The responsibility of SCHOOL ONLINE UNIVERSITY can not be engaged, without this list being exhaustive, by a commercial damage, a loss of profit, exploitation, customers, data, files or information stored on the site, damage to the image and reputation, nor in the context of a professional or commercial use, nor for any damage associated with a personal use.


The distribution of content published by a Customer does not mean that this content is recommended by SCHOOL ONLINE UNIVERSITY.

Therefore, the information and content published on the site are the sole responsibility of customers.


The obligation of SCHOOL ONLINE UNIVERSITY with respect to the products and services provided online is an obligation of means and can in no case be construed as an obligation of result.

SCHOOL ONLINE UNIVERSITY is in no way responsible for the content of the training tutorials and in particular for their educational relevance. Each Customer is therefore invited to view, prior to any purchase, the "test" extract of the training presented free of charge on the site and to read the description of the same.

The Seller shall not be liable in the event of non-performance or poor performance of the contract, but the liability shall be borne by the Customer, a third party or force majeure.


SCHOOL ONLINE UNIVERSITY guarantees to its customers, users of the website, that it has all the rights allowing it to conclude the present conditions of sale and use.

The graphic charter of the site, as well as all trademarks, logos, content, photographs, data, texts, comments, illustrations, animated images or not, video sequences, sounds, patents, private data, technologies, products, publications, processes, as well as all software applications that may be used for the operation of the site, and more generally, all elements reproduced or used on the site, are the full and complete property of SCHOOL ONLINE UNIVERSITY or its partners, and are protected as intellectual property by the laws in force.

The reproduction, representation, use or adaptation, in any form, of all or part of these elements, including software applications, is strictly prohibited without the prior written agreement of SCHOOL ONLINE UNIVERSITY or the owner of the rights, except for downloading, viewing and printing of course materials and workbooks made available to the Customer, and this for private and non-commercial purposes only.

In particular, the User expressly acknowledges and agrees that the use of automated systems or software to extract data from the site (in particular "screen scraping"), for any purpose, whether commercial or not, is strictly prohibited, unless SCHOOL ONLINE UNIVERSITY has concluded a written license agreement expressly authorizing the Customer to extract part of the data from the site.


In accordance with the law of January 6, 1978, relating to data processing, files and liberties, as amended by the law of August 6, 2004, the automated processing of personal data carried out on the site has been declared to the National Commission on Data Processing and Liberties (CNIL) and a corresponding receipt is being issued.

The Customer is informed that, in accordance with article 32 of the French law on "Informatique et Libertés", the information communicated by the Customer through the forms present on the site is necessary to respond to his request, and is intended for the website operator, who is responsible for its processing for administrative and commercial management purposes.

It is also specified that, in accordance with Article 32 of the law "Informatique et Libertés" of January 6, 1978, the information requested by SCHOOL ONLINE UNIVERSITY is indicated with an asterisk.

Any other information requested, the response to which is optional, is intended to better understand the user and to improve the services offered.

At the request of the public authorities and under the conditions defined by the regulations in force, SCHOOL ONLINE UNIVERSITY may be required to provide personal data relating to one of its Customers.

Furthermore, in accordance with articles 39 and 40 of the French law "Informatique et Libertés", the Customer is informed that he/she has the right to access, rectify and delete data concerning him/her by writing an e-mail to the address or a letter sent by registered mail to the following postal address:

14 rue Dieu
75010 Paris.

Website Customers are obliged to comply with the provisions of the Data Protection Act (the "Data Protection and Liberties" law), the violation of which is punishable by criminal penalties. In particular, they must refrain from collecting and using any personal data to which they have access and, in general, from any act that may infringe on the privacy or reputation of individuals.


The parties shall not be liable in the event of impossibility to execute the contract due to a case of force majeure as defined by French jurisprudence.

In addition, any act of terrorism or war, whether foreign or civil, earthquake, crash of an airplane or aircraft, fire, flood, storm or any state of natural disaster, strike beyond the control of the party invoking force majeure, deterioration, suspension or disruption of service, or any other event likely to affect the performance of the contract, shall be considered as an act of force majeure for the purposes of the GCS/GCU, of deterioration, suspension or alteration of an electronic means of communication used within the framework of the services, energy restrictions, governmental, legal or regulatory restrictions, and more generally all facts or events beyond the control of SCHOOL ONLINE UNIVERSITY that prevent the normal execution of this contract.

When a case of force majeure lasts longer than thirty (30) consecutive days, each party shall have the option to terminate the contract by notifying the other party by registered letter with acknowledgment of receipt.


The Customer may in no case transfer or transmit to a third party, whether for consideration or free of charge, in any form whatsoever, the benefit of this contract.

Indeed, the products and services marketed by SCHOOL ONLINE UNIVERSITY are of a personal nature and must be used only by the Customer who has signed the contract, and under no circumstances may they be resold or communicated to third parties without the prior consent of the Company.

Furthermore, the Customer agrees to maintain the confidentiality of all provisions of the contract and not to disclose them to any third party without the prior written agreement of SCHOOL ONLINE UNIVERSITY, unless otherwise required by law.


The parties are obliged to continue the proper execution of the contract and to perform their obligations diligently.

Either party may terminate the contract at any time by a simple notice (by email or registered letter) addressed to the other party.

SCHOOL ONLINE UNIVERSITY reserves the right to terminate this contract at any time, by simple notice (by e-mail or letter sent with acknowledgement of receipt) in case one of the Clients does not comply with its obligations and guarantees.

Therefore, in the event that the Customer does not comply with its obligations under these GCS/GCU or its order, a formal notice will be sent by SCHOOL ONLINE UNIVERSITY. If there is no improvement or return of the Customer within fifteen (15) days after receipt of the notice, the contract will be terminated by operation of law, without the possibility of damages by SCHOOL ONLINE UNIVERSITY.

In case of late payment of an invoice associated with the use of the site, SCHOOL ONLINE UNIVERSITY reserves the right to suspend access to the e-learning modules. All amounts paid to SCHOOL ONLINE UNIVERSITY by the Customer on the date of termination of the contract shall remain vested and SCHOOL ONLINE UNIVERSITY shall be entitled to demand immediate payment of any amounts invoiced or to be invoiced in connection with the contract.

The Customer may at any time terminate the subscription and access to the training modules by a simple notification (e-mail or registered letter with acknowledgement of receipt) addressed to SCHOOL ONLINE UNIVERSITY.

Since the right of access to training courses has a contractual duration of 12 months, the termination of the contract binding the Customer does not entitle the Customer to reimbursement of the part of the training not completed. Thereafter, the fees for the remaining contractual period must be paid, even in the case of payment in installments.

Upon termination of the contract, the Customer's account will be closed and the Customer's username and password will be deleted.
All information contained in the Customer's account subject to termination will be deleted as soon as possible and no later than fifteen (15) days after receipt of the notice of termination.  


The present GCS/GCU are subject to French law.

In the event of litigation, the French courts shall have sole jurisdiction.

In addition, in the event that the Customer is a merchant or of foreign nationality, it is agreed that all disputes relating to the formation, validity, interpretation, performance and termination of the contract concluded between the Customer and SCHOOL ONLINE UNIVERSITY, and which the parties are unable to resolve amicably, shall be submitted to the Commercial Court of PARIS.

Fractional payments from 3 to 10x are made by Alma. For assistance, please contact Alma customer service by clicking here.
Payment in 6 and 10x is automatically available from 300€ purchase.